Starter
S$165/month per location
A quiet cafe, a single chair, a solo practice
350
Answered mins
- Answers questions and takes messages
- Answers day and night
Then S$0.38 a minute, printed here, never a surprise.
Priced per location, published here
You should not have to sit through a sales call to learn a price. These are the numbers, in Singapore dollars, and the overage rates are printed next to them.
10 days freeNo setup feeNo contractCancel any time
Your first 10 days are free. Nothing is charged until you add a card and agree to the price and the date of the first charge.
Pro
Most choose thisS$255/month per location
A busy restaurant or a full clinic diary
650
Answered mins
- Everything in Starter
- Takes bookings and orders
- Collects enquiries
Then S$0.33 a minute, printed here, never a surprise.
Business
S$410/month per location
A line with high call volume
1,100
Answered mins
- Everything in Pro
- Unlimited connected tools
- Priority support
Then S$0.29 a minute, printed here, never a surprise.
Each location has its own line, its own hours, its own menu and its own plan. Every plan includes the dashboard, call transcripts and the setup interview that teaches her your business.
Phone orders are paid at the counter. Where ONITA takes payment for an order, our commission is 5% of the items ordered, never of delivery fees or deposits.
Fair questions
Do I keep my phone number?
Yes. Forward the number on your signboard to your ONITA number with a code from your telco, and switch the forwarding off whenever you like. Or give callers the ONITA number itself: that number belongs to ONITA, and it is released 30 days after your plan ends.
What happens when she cannot help?
She takes a message with the caller’s name, number and reason, so your team can call back. If you switch messages off, she gives your opening hours and suggests calling back then.
How long does setup take?
About an afternoon. You tell her about your business and add your menu or services. We'll confirm as soon as your ONITA number is live, usually within a working day, and forwarding your line to it takes a minute with your telco.
Which languages does she speak?
You choose which languages she answers in for your business: English, Mandarin, Malay, Tamil, Thai, Vietnamese or Indonesian.
What happens if I use more minutes than my plan?
Going over never switches her off. Extra minutes go on your next monthly bill at the rate printed on your plan. Nothing is charged during your free trial.
Do prices include GST?
Prices are in Singapore dollars, and no GST is added at the moment.
Can I cancel?
Any time, from Business → Billing. There is no contract and no setup fee, and nothing is charged if you cancel before your free trial ends. If you forwarded your line to ONITA, switch the forwarding off with your telco and calls ring where they did before.